Harold544
3 Contributions
Good communication throughout
I have just booked a short break with the help of Nathan Carter.
Nathan was very professional and patient, providing me with as many quotes as I needed to find the holiday that suited my needs. He was very prompt with his responses and communication was excellent. I would be happy to use Broadway Travel in the future as the prices were very competitive.
Jimmie591
2 Contributions
Excellent and prompt service once it…
Excellent and prompt service once it was discovered we had booked a flight on a day easyjet didn't fly.
Many thanks for your kind assistance.
A good booking experience
Nathan, Digital Chat Agent, was knowledgable, thorough, efficient and very helpful.
Sue and Lindsay continue to give…
Sue and Lindsay continue to give exceptional service. Any question I had was answered. Both have a lovely manner and a pleasure to talk to.
Horton131
4 Contributions
Exceptional service from Kelly
Just returned from a wonderful 2 week cruise booked by the amazing Kelly, I can’t thank her enough for not only getting us an unbelievable price but making the whole process quick and simple. Kelly’s knowledge on cruises and travel in general is immense she answered all our questions and even helped with filling out the immigration forms for Barbados, she is always willing to go over and above for her customers, what an asset to have, we will 100% be booking with Broadway Travel and especially Kelly again.
Alexander839
2 Contributions
Cruise expert Kelly
Cruise expert Kelly. I contacted Broadway travel through Facebook messenger and I got Kelly. I told her what I was looking for and she found me exactly what I wanted. She was so beyond helpful and her service was fantastic. Over the moon and highly recommend. I am a returning customer and will definitely use again. Thanks Kelly
Mario Harris
4 Contributions
Well done to Kirsty at Broadway for an…
Well done to Kirsty at Broadway for an easy and in-depth booking. Easily explained, including cabin sizes and drink’s packages. Hope the cruise goes as seamlessly as the booking process.
Amelia071
3 Contributions
Kelly was a great help to me and my…
Kelly was a great help to me and my family. We have never been on a cruise before and she was so helpful. Would definitely recommend.
Boarding Passes
Calm reassuring help and advice sorted our boarding pass problem. Thank you Faye and Broadway Travel - would use the company again.
Amelia S655
3 Contributions
Thank you Lorraine for all your kind…
Thank you Lorraine for all your kind help in making my booking a seamless process. The agent was extremly helpful, knowledgeable, very friendly and an absolute delight to deal with. She gave me sound suggestion on saving money on my dates by travelling one day different. Furthermore, she was very patient and nothing was too much trouble. I would definitely re-book with her again :-)
Chavez921
2 Contributions
Natasha, Wendy and Jade
Natasha, Wendy and Jade have been so professional and helpful in my recent holiday booking. They have given me so much information and answered all my questions. I know that they have given me a very good price as I got quotes from other places, thank you so much for a great service.
Full marks for Broadway travel
Lorraine was so polite and helpful on the phone, explaining everything clearly precisely, and tried to get the best prices possible for my holiday. took me through the process step by step as I was paying with multiple cards. Was so understanding when we had an issue with one card
Recivied all of the booking details with no issues
Charlie29
5 Contributions
Fantastic Holiday
Just to let you know that we had a fantastic holiday.
The flights, transfers & particularly the Cleopatra Luxury Hotel were great.
The Sun International rep, who met us at Sharm El Sheikh airport when we arrived & again when we left, made our progress through the airport so easy & stress free. Thank you.
Benjamin946
3 Contributions
Customer Service
This will be our second holiday,courtesy of Broadway Travel.We experienced a problem when trying to check in,thankfully Paul,Andrea and Alivia sorted it out with the airline,providing me with reassurance and minimum fuss,contacting me within the promised timescales,extremely rare these days!Excellent customer service skills,thanks again.
Broadway Travel is a Tourist Company…
Broadway Travel is a Tourist Company with a clear website and vast choice of holidays.
I contacted the company 2 weeks ago and Mr Nathan Carter was very kind to call me twice. It took me some time to finalise my choice of holiday, which was booked today.
Mr Carter is very thorough, kind, polite gentle with great attention to details and sincere wish to help his customers.
Thank you so much for such a great experience.